Our Mission:

We believe in assisting Radiology and other specialties in maintaining independence rather than selling their practice to a consolidator.

What We Do:

Our company is young and ambitious. Since our inception in 2018 we have grown significantly and have been profitable since year one. Our team of forward-thinking physicians and business experts came together to combat the growing threat of consolidation in radiology. Our aim is to fight the degradation of patient care, physician burn-out, and operational inefficiencies plaguing radiology practices. We provide a sustainable business model through disruptive technology, innovative processes, and economies of scale that allow our partners to retain autonomy, independence, and focus on patient care.

If what we do excites you, we want to hear from you!

Who We Are:

Our most valuable asset is our people. Our team brings together expertise from clinicians, business and technology professionals and more. We're a distributed, global team that's diverse, dynamic and doing meaningful work.

Our culture reflects the richness of our backgrounds and experiences. We celebrate wins together, and we're not afraid to experiment - and sometimes fail - because we learn, grow, and improve as a team. Knowledge-sharing, collaboration, and mutual support are at the heart of how we achieve our goals.

Our Commitment to a Diverse and Inclusive Workplace:

We know that a diverse, multicultural team is one of our greatest strengths. Creating a sense of connection and belonging is a shared commitment across our leadership and team. We foster opportunities for cultural exchange, encourage organic connection through shared interests, and provide meaningful support for parents and caregivers. We're always looking for ways to better support our people and create a workplace they feel proud to be a part of - where everyone feels seen, valued and included.

Our Benefits and Perks Aim to Support our People In and Outside of Work:

At CIVIE, we believe in taking care of our team (and their families) through every stage of life. We offer a competitive and inclusive benefits package to support your health, financial wellness, and work-life balance.

Health & Insurance Benefits

Medical, dental and vision insurance

CIVIE covers 90% of employee premiums and 80% for dependents

HSA contributions available for qualified plans

Company sponsored life insurance and short-term/long-term disability insurance

Financial Wellness

401(k) retirement plan to help you plan for your future

Annual education stipend to support your professional growth or payback student loans

Monthly lifestyle spending account through Fringe, giving you flexible options for wellness, learning, entertainment and everyday support

Work-Life Balance

Flexible work schedules and remote-friendly culture

Paid vacation, sick and personal time

Paid parental leave to support growing families

We are committed to fostering a workplace where well-being is more than a benefit - it's part of our culture!

Accounts Receivable Specialist

Remote

Full Time

Revenue Cycle

Mid Level

What is CIVIE?

CIVIE offers physicians the building blocks to improve every aspect of their operations. From workflows and analytics to patient interactions, we bring the latest technologies to maximize performance, grow profitability and remain independent.

You will join a team that is passionate about our mission, are experts in their fields, and value innovation that moves the needle for our partners and industry. If what we are doing excites you, we would love to talk to you. Come work with us!

What we are looking for

We are looking for a detail-oriented and proactive Accounts Receivable Specialist to support collections and billing operations. This role is responsible for following up on outstanding accounts, ensuring timely collection of payments, and maintaining accurate records of client communications and account statuses. The ideal candidate will be skilled in verbal and written communication, highly organized and comfortable engaging with clients, vendors and payers to resolve payment issues.

Your responsibilities

Perform follow-up activities on outstanding accounts to ensure timely collection of payments
Contact clients, payers, or third-party vendors via phone, email and written correspondence
Research and resolve denied, underpaid, or unpaid claims in a timely and efficient manner
Work collaboratively with internal departments to resolve billing discrepancies or missing documentation
Document all follow-up activity accurately and thoroughly in the system
Analyze trends in payment delays and escalate recurring issues as needed
Meet or exceed daily and monthly productivity and quality standards
Perform other related duties as assigned

You are

Detail-oriented, organized and can multi-task
Able to manage high-volume follow up activities efficiently and professionally
Authorized to work in the United States

You have

A high school diploma
3+ years of experience in accounts receivable, collections or related field
A customer service mindset with a problem-solving attitude
Strong communication skills, both verbal and written

We offer

Paid vacation, sick time, and personal days
11 company paid holidays + 2 flex holidays
Quarterly UberEats voucher
Monthly Fringe benefits
Education and professional development stipend
Health, dental, and vision benefits, with employer HSA contribution
Long-term, short-term, and life insurances
401(k) with company match and profit sharing

This is a remote position. The pay range is $22.00-$26.00/hour.

CIVIE provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email [email protected]; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

CIVIE provides equal employment opportunities for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please contact us at HR@civie.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

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